Since Thunderbpos recognizes the special difficulties that the hospitality sector faces, we are always thrilled to collaborate with individuals and businesses that need our superior live call center service.

An illustration of a reception area for a company using a hospitality answering service
There is never a shortage of work in the hotel industry. There are dozens of tasks to complete in between each dinner shift, live performance, or check-in session, so as soon as one ends, it’s time to start preparing for the next. The sheer volume of work that needs to be done during each shift, weekday, or weekend can quickly overwhelm one. It can seem impossible to take on more administrative responsibilities when running a thriving hospitality business. It’s simple to become overwhelmed when your work flow is disrupted by a ringing phone to cap it all off.

To fully use our hospitality answering service, think about collaborating with us if you’re seeking to offer excellent customer care around-the-clock. We can assist you whether you are in charge of a restaurant, bed and breakfast, music venue, or hotel. Through the provision of affordable phone answering, receptionist, and customer service solutions, THUNDERBPO staff members serve as a link between the exceptional in-person service you deliver and the level of care you would like to deliver over the phone.

Find out more about our live answering services for the hotel sector.
Accommodations
We work directly with our clients in the lodging industry to deliver exceptional guest experiences, from answering and virtual receptionist services for large hotels to unique remote receptionist services for bed & breakfasts. Click here to find out more!

Eating
In the highly competitive food service industry, providing excellent customer service is essential to success. So that you can concentrate on what you do best, we’ll help you handle the needs of the customers that come into your restaurant or catering service. Click here to find out more!

Amusement
We can offer the call coverage required to genuinely push things to the next level, from venues hoping to fill the house to performers hoping to take advantage of every fantastic chance. Click here to find out more!

Artists
When you’re writing your next hit song, on stage, or in the studio, it’s difficult to take a call about your upcoming show. So that you never lose the opportunity to book your next gig, let our experienced receptionists handle the first impressions from your callers. Click here to find out more!

Planners of Events
Planning weddings, parties, or other exciting events might greatly benefit from having a receptionist service to handle incoming calls. Click here to find out more!

Cruise Lines
We can help your cruise line whether it’s searching for a completely outsourced call center solution or a partner to handle overflow calls during peak hours. Click here to find out more!

RESEARCH AND ANSWER SERVICES INCLUDING A HOTEL CALL CENTER WITH COMMITTED, LIVE VIRTUAL RECEPTIONISTS
Despite appearances, running a business in the hotel sector is not always simple or glamorous. In addition to your well-known high-quality products, you must provide exceptional customer service if you want to gain and hold onto market share. Give Thunderbpos a chance to assist in providing an exceptional client experience. Our phone answering services for the hospitality sector guarantee that, seven days a week, twenty-four hours a day, your clients will always speak with a real, live person. We can assist customers after hours, handle call overflow at peak times, and even answer calls 24/7. What makes THUNDERBPO so helpful is how customizable and reasonably priced our hotel answering services are!

A picture of the hospitality call center staff of Thunderbpos We’re committed to offering the timely and courteous phone experience you’d like to provide if you could handle every call yourself as we understand the importance of excellent customer service. We’re happy to help with reservations, forward calls to the relevant division, and guarantee that the demands of our clients are always satisfied. We take great pride in offering the best possible customer service and professionally greet every caller.

If your guests have any questions, comments, or issues that they would want to have handled, our virtual receptionists are here to assist. Call center services for hospitality can be used to enhance, replace, or even take the lead in managing your calls. Our staff members are multilingual, so callers from all backgrounds can always get assistance. We are here to assist guests with any needs they may have, including reservations, complaints, and general inquiries regarding your lodging. Employees at THUNDERBPO rise to the occasion no matter what the task.

MANAGEMENT SOLUTIONS FOR HOSPITALITY COMPANIES
Giving over control does not entail giving up the phones. With the aid of our array of services, professionals in the hospitality industry may handle reservations, keep track of appointments, and register incoming calls. With the help of the THUNDERBPO hospitality team, you can navigate our services and receive the greatest answering service experience available.

Our online account administration interface is always available and extremely private. If you have any questions regarding a specific call, just log in to see the call history and activities right away. By recording each call, THUNDERBPO can give you valuable information that you can utilize to uncover novel insights that will improve the way you run and expand your company. It’s now easier than ever to manage the communications for your hospitality business.

THUNDERBPO Hospitality Responding to Service Evaluations
Text of a hospitality answering service review from Thunderbpos See what other hospitality companies have to say about Thunderbpos.

LIVE CALLS – ACCOMMODATION
Watch a call recording of a real-world interaction between a THUNDERBPO receptionist and a caller for a hotel company.

Personalized Hospitality Answering Services Available Upon Request
When calls are handled efficiently and promptly, you and your team will have more time to attend to the requirements of your guests who are present in person. THUNDERBPO is working while your clients are enjoying themselves and unwinding, celebrating, or being amused. We never stop, ready to give the next caller an outstanding customer experience.

Are you curious about the THUNDERBPO difference?

Take use of our hospitality call center services for free with a week-long trial that has no commitments on your part. Find out what we can do right now for your hospitality company!

If you’d like to learn more about your hospitality business and our answering services, check out these articles:
Emphasis on Guests in Person: The Benefits of Answering Services for the Hospitality Sector

Using Live Answering Services to Get Your Hospitality Business Ready for Holiday Travel

Enhancing the Customer Service at Your Hotel